
Enterprise Browser: The Future of Work Starts HERE
October 2024
In today’s fast-paced digital workplace, enterprises face countless threats to employee productivity, from information overload to fragmented workflows. These inefficiencies lead to a significant cost: the “toggle tax.” According to the Harvard Business Review, knowledge workers spend nearly two hours a day switching among disparate desktop applications and searching for information, hampering their productivity while creating frustration.
These pain points stem from a wide range of causes including:
- siloed systems
- legacy technology
- overreliance on traditional Internet browsers
While among the widely used tools at work, these generic browsers are built for mainstream consumers, not knowledge workers. They function, but they do little to enhance enterprise workflows. They are also vulnerable to security breaches. To thrive in the future of work, a more tailored solution is needed.
This is where HERE Enterprise Browser comes into play. Built to reimagine how businesses and employees interact with the apps and tools at their disposal, this new browser unifies the workspace environment to fuel insight and action. Unlike traditional browsers, which offer little more than a familiar conduit for internet surfing, HERE is purpose-built for productivity, collaboration, and operational efficiency.
How? Let’s dive into five key obstacles traditional browsers are creating today and why our enterprise browser offers a superior solution.
1. The challenge: siloed workflows
For most knowledge workers, siloed workflows that force them to juggle multiple apps are the biggest daily productivity drain. Modern “work from anywhere” models exacerbate this challenge – in an environment where users’ screen real estate can vary widely and is often smaller than ideal, it’s crucial to give them as many options for navigating the desktop as possible.
→ HERE Solution: Streamlined workspaces with Supertabs
In HERE, users can create Supertabs composed of multiple apps to access all the tools and information they need without toggling. Whether it’s a simple side-by-side view or a complex layout, users have full control of how their desktop looks and functions. These layouts are automatically saved, so an employee’s preferred Supertabs can launch on start – no manual setup required. By giving knowledge workers control over how their workspace looks and functions, enterprises can eliminate operational bottlenecks while fostering productivity and team collaboration.
2. The challenge: Limited app integration
Traditional browsers can’t make disparate applications work in harmony. Knowledge workers often find themselves constantly rekeying information and reorienting themselves when they start using the next app in their workflow. These seemingly minor headaches add up to significant levels of inefficiency, and, ultimately, a lack of ROI from a firm’s existing technology investments.
→ HERE Solution: Seamless interoperability
HERE is engineered for interoperability, with powerful app integration capabilities called Signals. All apps can talk to one another to drive workflow, increase productivity and reduce operational risk. In practice, this leads to myriad efficiencies: reducing duplicate data entry and manual updates, streamlining repetitive lookup processes and the like. By eliminating these obstacles, CIOs can extract more value from their tech stacks and drive seamless data flow across systems.
3. The challenge: Information overload
In a traditional browser, working with large volumes of data from multiple sources can be overwhelming. Knowledge workers may struggle to surface the granular nuggets of information they need during pressure situations, which can materially affect performance and time to resolution.
→ HERE Solution: SuperSearch for instant insights
Gone are the days of knowledge workers mining each individual app to find the content and data they need. HERE offers Deep Search capabilities, enabling employees to quickly surface relevant information without navigating a sea of tabs and windows. By searching inside and across all their applications through a unified interface, users can bring the most critical data to the forefront, giving them exactly what they need to tackle their most critical tasks.
4. The challenge: The battle for workers’ attention
Today’s knowledge workers are constantly bombarded by alerts, emails and notifications, making it difficult to prioritize and focus. These competing demands for employees’ attention can jolt them from their workflows and harm their productivity. Traditional internet browsers typically offer bare-bones notification management tools, often forcing employees to toggle between multiple platforms to stay on top of it all.
→ HERE Solution: Prioritized tasks with Notification Center
HERE provides an intuitive interface to dramatically simplify notification management. The Notification Center puts all alerts in one place, enabling users to search, sort, group, filter, snooze, customize, personalize, and more. These notifications can be customized to include images, charts, and tables. Beyond prioritization, Here® even lets users take action directly within the notification. Users can respond to messages, close tickets, fill out forms and much more while avoiding the toggle tax.
5. The challenge: Security vulnerabilities
One of the biggest concerns for today’s enterprises – especially in spaces like finance, government and contact centers – is maintaining comprehensive security without sacrificing productivity. Traditional browsers do not always offer the stringent security protocols required to handle sensitive client data. New enterprise browsers provide the security needed by enterprises, but they rely on the same traditional browser user interface that hampers productivity..
→ HERE Solution: Robust security protocols
Firms shouldn’t have to choose between employee productivity and data security. HERE is built with secure protocols and designed to meet the needs of highly regulated industries, with robust encryption and strict access controls. Built on Google Chromium, HERE delivers a unique zero-trust security architecture that is relied on by large enterprises, including more than 20 of the largest global banks.
The new era of enterprise productivity is HERE
The modern workplace demands solutions that are flexible, powerful, secure and efficient – all at once. HERE Enterprise Browser delivers on all fronts: it unifies essential applications and data, empowers organizations to overcome operational hurdles and fuels productivity where it’s needed most.
HERE goes beyond the limitations of traditional internet browsers by solving for critical enterprise pain points like siloed workflows, limited integration capabilities, unmanageable notifications and growing security threats. With better ways to navigate the workspace, find information and complete tasks, HERE is set to transform the way knowledge workers operate, giving enterprises an edge as they fight to stay competitive in an ever-evolving digital landscape.
Schedule a discovery call today to see HERE in action.
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